Effective decentralisation requires the state to decentralise the delivery of basic services including the functions, functionaries and finance, to local authorities, which are relatively closer to the people. Also important is the establishment of institutional mechanisms to improve voice for the people, which enables people to demand accountability from the local authorities responsible for delivery of basic services. Our approach to decentralisation covers many activities including those listed below.
- Fiscal decentralisation
- Provincial and municipal financial management reform
- Strengthening the capacity of local administrations to co-ordinate policies, legislation and resources at all levels
- Human resource management – the development of common systems across government, including recruitment, promotion, job descriptions, grading and performance appraisal
- The creation of executive agencies
- Advocacy programs to facilitate communication between government and citizens
- Citizen’s Charters